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CT1X
  • Call center IP Phones

    CT1X is 2 SIP accounts call center IP telephone, apply to IPV4 or IPV6 environments dual-ports 100M Ethernet. Designed by "improving efficiency, visual operation, HD voice, reducing dependence on headset, reducing occupied area, beautiful details, durable", is a IP telephone specifically for call center. It incorporates 132 * 52 full views lattice LCD, 4 LED indicators, programmable buttons and third-party software interface adaptable call center customization needs. Its good IP PBX and headphone compatibility, complete "call, network, provision, security" and other functions, suitable for application to a variety of call centers, CT1X HD voice in the call center phone is even more prominent advantages.

    2 SIP accounts (without LED) 
    132*52 full views lattice LCD 
    LED Phone status indicator
    Mute (monochrome LED) 
    Log in & Exit (monochrome LED) 
    Dial & Answer (monochrome LED) 
    2 BLF keys (Without LED)

    RJ9 headset port



    Headset suspension bracket
      Boot page
      Standby page
      Menu
      Dialing
      Phone book
      Language selection
      Timezone selection
  • Basic functions
    132*52 graphic lattice LCD. 2 SIP accounts, Call Forward, Call Transfer, Call Waiting, Hotline, Call Hold, Auto Answer, Caller ID, Redial, Mute, DND, Local 5-Way Conferencing, Speed Dial, Voice Mail, Local Phonebook (up to 1000 entries), Direct IP call without SIP proxy.
    Quick to use features
    4 Programmable keys; One key reach to the menu; One key to read phone information; BLF quick setting; Support phone book intelligent search; Dial assistant.
    IP PBX Features
    Supports Intercom, Paging, Call pickup, Call park, Anonymous call, Anonymous call rejection, Hold on music, Conference Call, Group pickup, DND&Call forward state synchronization, Call Recording.
    Mult-language
    English, German, Italian, French, Spanish, Portuguese, Russian, Chinese, Arabic, Polish, Turkish ,Hebrew
    Advanced Features
    Multicast, LDAP address book, XML remote address book, Action URL
    Audio Features
    10 (built-in+customized) ring tones, 8 levels adjustable volume + mute mode, Narrowband codec: G.711(a/μ), G.729A/B/AB, G.726, iLBC, Wideband codec: G.722, L16, Support VAD, CNG, AEC, PLC, AJB, AGC, Full-duplex speakerphone with AEC.
    Network Features
    IPv4 & IPv6, VLAN, LLDP, OpenVPN, IEEE802.1X, STUN Intranet penetration,Rport; SIP connection mode: proxy mode, P2P direct mode, DNS SRV(RFC3263), 3 DTMF modes: In-band, RFC2833, SIP INFO; Built-in HTTP / HTTPS web server, LAN / PC: bridging mode, web capture function, PC port capture package function, Syslog.
    WiFi Features
    Security
    TLS、HTTPS、SRTP protocol (RFC3711), ZRTP(special version), support 'Accept trusted server only', support information verification mechanism MD5/MD5-SESS, support AES encryption algorithm (profile encryption), support four level phone lock, administrator/user hierarchic pattern
    Configuration
    Plug and Play Configuration: implemented base on server, manual configurate: local WEB page configuration, LCD user interface configuration.
    Batch deployment
    HTTPS / HTTP / FTP / TFTP / RPS / PnP / DHCP Option 66, TR069, WEB import and export configuration templates, configuration file batch generation tool, periodic testing and updating
    Physical
    Power Interface: DC 5V-1A, PoE power supply: IEEE 802.3af Class 2 2x RJ45 100/1000M adaptive Ethernet ports, 1x RJ9 headphone jack, 1x RJ9 handset jack, 2 line keys, 4 soft keys, 2 volume keys, 3 function keys (menu, cancel, hold, voicemail, mute, headphone, redial, hands-free), 2 memory keys
    Temperature and Humidity
    Operating temperature: -10 ~ 50℃
    Storage temperature: -10 ~ 50℃
    Operating humidity: 10 ~ 90%
    Packaging information
    Qty/CTN: 54 PCS, G.W/CTN: 22KG, Giftbox size: 99mm(L)*87mm(W)*12mm(H) Master carton size 435mm(L) *385mm(W) *465mm(H)
    Certifications
    CE: EN60950 FCC: Part15
    Compatible PBX
  • Disassemble

    This video including split package, handle line & tripod mounting installation etc.

    Start-up

    This video including startup, quick settings etc

    Shortcut feature

    This video contains quick to use features that are commonly used in your phone

  • CT1X Datasheet
    CT1XUser manual
    CT1XQuick installation guide
  • HB12

    ●HB12 Double ear
    ●Anti-noise Microphone, high quality voice.
    ●International standard hearing protection
    ●Anti-static protection
    ●Lightweight, comfortable wearing experience

    HB11

    ●HB11 single ear
    ●Anti-noise Microphone, high quality voice.
    ●International standard hearing protection
    ●Anti-static protection
    ●Lightweight, comfortable wearing experience

  • Model A68X A48X A41/A41W A2x A1x AET CT1X
    Executive level Management level Management level Entry-level Entry-level Executive level
    Call center
    SIP 6 4 4 2 1 2
    LCD

    4.3" TFT LCD 

    480x272 Pixel

    3.2" TFT LCD 462x278 Pixel

    4 Grayscale LCD 

    224x128 Pixel

    Black&White LCD

     132x58 pixel

    Black&White LCD

     132x52 pixel

    4.3”TFT LCD   

     480x272 Pixel

    Black&White LCD

     132x52 pixel

    Ethernet Port Dual-port Gigabit Ethernet Dual-port Gigabit Ethernet Dual-port 10/100M Etherne Dual-port 10/100M Etherne Dual-port 10/100M Ethernet Dual-port 10/100M Ethernet
    Dual-port 10/100M Etherne
    2.4G Wi-Fi

    Yes(A68W only)

    Yes(A48W only)

    Yes(A41W only) Yes(A20W only) Yes(A10W only) No No
    2.4GHz+5GHz Wi-Fi

    Yes(A68WAC only)

    Yes(A48WAC only)

    No Yes(A20WAC only) No No No
    PoE Yes Yes Yes Yes Yes Yes Yes
    LED 15 13 13 3 1 16 8
    Key 44 42 42 31 29 16 22
    Line Key 6 4 4 2 0 0 0
    BLF
    8 8 8 0 0 16 4
    BLF Number display LCD(376x96) Handwriting Handwriting No No

    4.3”TFT LCD   

    480x272 Pixel

    Handwriting
    Programmable keys 39 25 25 14 12 16 4
    Headset Port Yes Yes Yes Yes Yes Yes
    EHS Yes Yes Yes No No No No
    Expansion Module AET AET AET No No No No
    Wall Mount No
    No No Yes Yes No No
    Multiparty Conference 9-way conference 9-way conference 5-way conference 5-way conference 5-way conference No
    Language English, German, Italian, French, Spanish, Portuguese, Russian, Chinese Simplified, Chinese Traditional, Arabic, Polish, Turkish, Hebrew.
    Basic Function Hotline, Call hold, Call waiting, Auto answer, Call forward, Call transfer, Redial, Mute, Do not disturb, 5-9 Way conference, Speed dial, Voicemail, Local phone book (up to 1000pcs), IP address point-to-point direct dial, Blacklist, Missed / received / unplugged / transferred calls (400pcs in total), Headset call center mode.
    Convenient Features Programmable keys; One key reach to the menu; One key to read phone information; BLF quick setting; Support phone book intelligent search; Dial assistant.
    IP PBX Function Supports Intercom, Paging, Call pickup, Call park, Anonymous call, Anonymous call rejection, Hold on music, Conference Call, Group pickup, DND&Call forward state synchronization, Call Recording.
    Advanced Features Multicast, LDAP address book, XML remote address book, Action URL
    Network features Pv4 & IPv6, VLAN, LLDP, OpenVPN, IEEE802.1X, STUN Intranet penetration,Rport; SIP connection mode: proxy mode, P2P direct mode, DNS SRV(RFC3263), 3 DTMF modes: In-band, RFC2833, SIP INFO; Built-in HTTP / HTTPS web server, LAN / PC: bridging mode, web capture function, PC port capture package function, Syslog.
    WiFi feature Support IEEE 802.11b/g/n protocol 2.4G band、802.11AC protocol 2.4G+5.8G dual band、IEEE 802.11e QOS IEEE802.11i(WPA,WPA2) verification method, WPA/WPA2 enterprise certification.
    Security TLS、HTTPS、SRTP protocol (RFC3711), ZRTP(special version), support 'Accept trusted server only', support information verification mechanism MD5/MD5-SESS, support AES encryption algorithm (profile encryption), support four level phone lock, administrator/user hierarchic pattern.
    Configuration Local WEB page configuration, LCD user interface configuration.
    Batch deployment HTTPS / HTTP / FTP / TFTP / RPS / PNP / DHCP Option 66, TR069, WEB import and export configuration templates, configuration file batch generation tool, periodic testing and updating.