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A20W/A20WAC
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  • Entry-level IP phones

    A20W/A20WAC designed by "visual operation, Simple button, rich features, HD voice, exquisite details, innovative appearance", is a high-end 6 SIP account entry-level business phone  specifically for office staffs. It incorporates full view black&white graphic lattice screen, support Wi-Fi access and dual-port Ethernet. Its "3W high-power loudspeaker hands-free, 5- party conference, higher level of ZRTP encryption and innovative appearance" are highlight advantages in Entry-level IP Phone. A20WAC supports 802.11AC protocol, 2.4G+5G dual band,integrate two 5DB high gain antennas. A20W supports 802.11G protocol 2.4G band, built-in 5DB high gain antenna.




    6 SIP accounts(With dual-color LEDs) 
    132*58 graphic lattice LCD 
    LED Phone status indicator 
    Silver metallic paint keypad 
    Silver metallic paint surface 

    HD full range telephone receiver
    3W high-power loudspeaker
    Anti-interference microphone
    Super big chamber, super hands-free

    Support wall - mounted
    Built in 2.4G Wi-Fi module, 5DB high                   gain antenna(A20W)
    Built in 2.4G+5G Wi-Fi module, dual                     5DB high gain antenna (A20WAC) 
      Boot page
      Standby page
      Menu
      Dialing
      Phone book
      Language selection
      Timezone selection
  • Basic functions
    132*58 graphic lattice LCD, 6 SIP accounts, Call Forward, Call Transfer, Call Waiting, Hotline, Call Hold, Auto Answer, Caller ID, Redial, Mute, DND, Local 5-Way Conferencing, Speed Dial, Voice Mail, Local Phonebook (up to 1000 entries), Direct IP call without SIP proxy, Black list, Dialed/Received/Missed/Forward call (total 400), Call Center Headsets mode,support EHS headset.
    Quick to use features
    14 Programmable keys; One key reach to the menu; One key to read phone information; BLF quick setting; Support phone book intelligent search; Dial assistant.
    IP PBX Features
    Supports Intercom, Paging, Call pickup, Call park, Anonymous call, Anonymous call rejection, Hold on music, Conference Call, Group pickup, DND&Call forward state synchronization, Call Recording.
    Mult-language
    English, German, Italian, French, Spanish, Portuguese, Russian, Chinese, Arabic, Polish, Turkish ,Hebrew
    Advanced Features
    Multicast, LDAP address book, XML remote address book, Action URL
    Audio Features
    10 (built-in+customized) ring tones, 8 levels adjustable volume + mute mode, Narrowband codec: G.711(a/μ), G.729A/B/AB, G.726, iLBC, Wideband codec: G.722, L16, Support VAD, CNG, AEC, PLC, AJB, AGC, Full-duplex speakerphone with AEC.
    Network Features
    IPv4 & IPv6, VLAN, LLDP, OpenVPN, IEEE802.1X, STUN Intranet penetration,Rport; SIP connection mode: proxy mode, P2P direct mode, DNS SRV(RFC3263), 3 DTMF modes: In-band, RFC2833, SIP INFO; Built-in HTTP / HTTPS web server, LAN / PC: bridging mode, web capture function, PC port capture package function, Syslog.
    WiFi Features
    IEEE 802.11b/g/n, Enhanced support for IEEE 802.11e QoS.IEEE802.11i (WPA, WPA2) authentication,WPA/WPA2-Enterprise 802.1X EAP-PEAP,A20W support 2.4GHz based on 802.1n,A20WAC support 2.4G and 5G based on 802.11Ac
    Security
    TLS、HTTPS、SRTP protocol (RFC3711), ZRTP(special version), support 'Accept trusted server only', support information verification mechanism MD5/MD5-SESS, support AES encryption algorithm (profile encryption), support four level phone lock, administrator/user hierarchic pattern
    Configuration
    Plug and Play Configuration: implemented base on server, manual configurate: local WEB page configuration, LCD user interface configuration.
    Batch deployment
    HTTPS / HTTP / FTP / TFTP / RPS / PnP / DHCP Option 66, TR069, WEB import and export configuration templates, configuration file batch generation tool, periodic testing and updating
    Physical
    Power Interface: DC 5V-1A, 2x RJ45 10/100M adaptive Ethernet ports, 1x RJ9 headphone jack, 1x RJ9 handset jack. 1 status indicator, 2 line keys, 3 soft keys, 5 navigation keys, 2 volume keys, 7 function keys (menu, cancel, hold, voicemail, mute, headphone, redial, hands-free)
    Temperature and Humidity
    Operating temperature: -10 ~ 50℃
    Storage temperature: -10 ~ 50℃
    Operating humidity: 10 ~ 90%
    Packaging information
    Qty/CTN: 10PCS, G.W/CTN: 11KG, Giftbox size: 280mm(L)*210mm(W)*78mm(H) Carton Meas: 425mm(L) *415mm(W) *300mm(H)
    Certifications
    CE: EN60950,EN50332,EN300328 V1.9.1 FCC: Part15，Part 15.247
    Compatible PBX

  • Disassemble

    This video including split package, handle line & tripod mounting installation etc.

    Start-up

    This video including startup, quick settings etc

    Shortcut feature

    This video contains quick to use features that are commonly used in your phone

  • A20W/A20WAC Datasheet
    A20W/A20WACUser manual
    A20W/A20WACQuick installation guide

  • HB12

    ●HB12 Double ear
    ●Anti-noise Microphone, high quality voice.
    ●International standard hearing protection
    ●Anti-static protection
    ●Lightweight, comfortable wearing experience

    HB11

    ●HB11 single ear
    ●Anti-noise Microphone, high quality voice.
    ●International standard hearing protection
    ●Anti-static protection
    ●Lightweight, comfortable wearing experience

  • Model A68X A48X A41/A41W A2x A1x AET CT1X
    Level Executive level Management level Management level Entry-level Entry-level Executive level
    		 Call center
    SIP 32 32 8 6 3 2
    LCD

    4.3" TFT LCD 

    480x272 Pixel

    3.2" TFT LCD
    462x278 Pixel

    4 Grayscale LCD 

    224x128 Pixel

    Black&White LCD

     132x58 pixel

    Black&White LCD

     132x52 pixel

    4.3”TFT LCD   

     480x272 Pixel

    Black&White LCD

     132x52 pixel

    Ethernet Port Gigabit Gigabit Million

    Gigabit/Million

    		Gigabit/Million
    		Million
    2.4G Wi-Fi

    Yes(A68W only)

    Yes(A48W only)

    		Yes(A41W only) Yes(A20W only) Yes(A10W only) No No
    2.4GHz+5GHz Wi-Fi

    Yes(A68WAC only)

    Yes(A48WAC only)

    		No Yes(A20WAC only) No No No
    PoE Yes Yes Yes Yes Yes Yes Yes
    LED 15 13 13 3 1 16 8
    Key 44 42 42 31 29 16 22
    Line Key 6 4 4 2 0 0 0
    BLF
    		 8 8 8 0 0 16 4
    BLF Number display LCD（376x96） Handwriting Handwriting No No

    4.3”TFT LCD   

    480x272 Pixel

    		Handwriting
    Programmable keys 39 25 25 14 12 16 4
    Headset Port Yes Yes Yes Yes Yes Yes
    EHS Yes Yes Yes No No No No
    Expansion Module AET AET AET No No No No
    Wall Mount No
    		 No No Yes Yes No No
    Multiparty Conference 9-way conference 9-way conference 5-way conference 5-way conference 5-way conference 5-way conference
    Language English, German, Italian, French, Spanish, Portuguese, Russian, Chinese Simplified, Chinese Traditional, Arabic, Polish, Turkish, Hebrew.
    Basic Function Hotline, Call hold, Call waiting, Auto answer, Call forward, Call transfer, Redial, Mute, Do not disturb, 5-9 Way conference, Speed dial, Voicemail, Local phone book (up to 1000pcs), IP address point-to-point direct dial, Blacklist, Missed / received / unplugged / transferred calls (400pcs in total), Headset call center mode.
    Convenient Features Programmable keys; One key reach to the menu; One key to read phone information; BLF quick setting; Support phone book intelligent search; Dial assistant.
    IP PBX Function Supports Intercom, Paging, Call pickup, Call park, Anonymous call, Anonymous call rejection, Hold on music, Conference Call, Group pickup, DND&Call forward state synchronization, Call Recording.
    Advanced Features Multicast, LDAP address book, XML remote address book, Action URL
    Network features Pv4 & IPv6, VLAN, LLDP, OpenVPN, IEEE802.1X, STUN Intranet penetration,Rport; SIP connection mode: proxy mode, P2P direct mode, DNS SRV(RFC3263), 3 DTMF modes: In-band, RFC2833, SIP INFO; Built-in HTTP / HTTPS web server, LAN / PC: bridging mode, web capture function, PC port capture package function, Syslog.
    WiFi feature Support IEEE 802.11b/g/n protocol 2.4G band、802.11AC protocol 2.4G+5.8G dual band、IEEE 802.11e QOS IEEE802.11i(WPA,WPA2) verification method, WPA/WPA2 enterprise certification.
    Security TLS、HTTPS、SRTP protocol (RFC3711), ZRTP(special version), support 'Accept trusted server only', support information verification mechanism MD5/MD5-SESS, support AES encryption algorithm (profile encryption), support four level phone lock, administrator/user hierarchic pattern.
    Configuration Local WEB page configuration, LCD user interface configuration.
    Batch deployment HTTPS / HTTP / FTP / TFTP / RPS / PNP / DHCP Option 66, TR069, WEB import and export configuration templates, configuration file batch generation tool, periodic testing and updating.